COMMUNICATION SKILLS





WHAT ARE COMMUNICATION SKILLS?


Communication essentially means that you are transferring information. This can be via verbal, written or visual communication, or via body language. If you have excellent communication skills that means that you can interact easily with others and impart information on them as well as take in information they give you.

WHY ARE THEY IMPORTANT?
It is integral for your career that you can communicate effectively - without this there can be misunderstandings, wrong timings, and personal issues with other employees. When you have mastered this, you will find that your work runs more smoothly and there is never any confusion about what you are doing and why. You will also have an easier time being friendly with your colleagues.

HOW DO I PICK UP THIS SOFT SKILL?
  · Think about the way you interact with others. Are you a talker or listener?

  · After some practice you should find your conversations flowing better.

  · A great communicator is both - try to read the situation and see if it calls for you to give your opinion or whether the other person just wants to vent.

Written communication should always use correct grammar and spelling, and be respectful to the person you are writing. While smileys are generally frowned upon, with your closest colleagues they can be a great way of bonding and softening any criticism you need to hand out.